Businesses can quickly earn a positive or negative reputation in the digital age we live in today. Your brand’s image is directly tied to the positive or negative reviews or interactions you have with customers, so you need to protect your image at all costs. The hard part for business owners is reputation management is […]
As a small business owner, you have to take advantage of every opportunity you have to put yourself ahead of the competition. You are likely aware of online business websites, but it’s important to have your business listed with all relevant information as up-to-date as possible. Online business directories are designed to help customers find […]
As more people use the Internet and review sites are increasing in popularity, it’s given customers more power. They can now freely share their opinions, even if it’s to the detriment of the company they purchased goods or services from. As you work diligently for online reputation management, it can be difficult to make certain […]
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Our reputation management team can help polish up your company’s tarnished reputation and then monitor it.
Like most small business owners, you likely do not have the market cornered for your particular product or service. In fact, there is probably a slew of other companies vying for the same target audience. So how do you stand out above your competition? The first step is to identify who your local competitors are […]
Have you ever been shocked by a bad review about your business? It’s like being told your boutique’s new Christmas sweater collection is boring. That means it’s not just a bad review…it’s a fake review (because let’s face it, your bedazzled holiday knits are anything but boring.) Fake reviews can damage your brand’s reputation. When […]
While there are some unicorn-esque companies out there who’ve never received a negative online review, the fact is, getting a bad review is usually a fact of life. And the circumstances may be totally out of your control! A product you ship may be broken by the United States Postal Service during transit, but a […]
Online reviews tell a story about a business, one authored by those who have purchased a company’s products or used its services. Customers place a lot of weight on these reviews: the good ones can convince potential buyers to pull the trigger, and the bad ones can scare these same potential buyers away. We’ve put […]
