Every Website Needs Policy Pages

The main reason for policy pages on your website is to provide transparency for your customers. This signals you are acting in good faith, following all laws and not selling their data. Without these pages, marketplaces can remove your products, and you can be banned from affiliate advertising.

Our policy pages are drafted by professionals with expertise in writing terms and conditions for businesses. In order to write a customized policy page, all our policy writers need is your company’s basic information such as:

• Website URL
• Company name
• Country
• State

Our terms and conditions writing service will provide the content in a Word document including HTML code so that you can place it immediately on your website without having to worry about formatting. As a matter of course, you should have your attorney check these pages to make sure they are compliant with your specific services and products.

Why you need a privacy policy page

Laws in the US and other countries require a privacy policy if you gather personal data regarding:

• Email
• Name
• Billing
• Shipping
• Credit card
• Other personal data

Google AdSense and Amazon also require you to have an ecommerce privacy policy if you use either one.

Why you need a terms of service page

Terms & Conditions, Terms of Service and Terms of Use are used interchangeably and contain rules and regulations users agree to so they can use your website. As a legally binding contract, it informs the actions you will take for abusive users. This abuse can include spamming, posting malicious content and other harmful language through private or public message. Consequences can include temporary banning or terminating their account.

This page also informs users that you own your website content, design elements, etc.

Also, it discloses these elements have protections by the following laws:

• International copyright
• Trademark
• Patent
• Trade secrets
• Intellectual property
• Proprietary rights

This page also limits the website owner’s liability for content errors. Finally, it states the governing law or jurisdiction applying to these terms.

Why you need a shipping policy page

If you don’t ship product to customers, this page isn’t necessary. For those who do, the Shipping Policy page needs to include:

• General shipping info
• Shipping options and timing
• Fees

You may also want to include international shipping information. A FAQ about shipping might be helpful, as well, such as how to qualify for free shipping, how long a typical shipment takes and special shipping requirements.

Why you need a return and refund policy page

If you are shipping products to customers, you also need to let them know what to do in case of a return. As an ecommerce site, online consumers can’t “experience” in person before they buy your product. So it’s important to ensure your return policy is fair and easy, giving the buyer a secure feeling. This information can include practices such as:

• Exchange only
• Store Credit
• All Sales Final
• Complete Refund
• Restocking Fee
• Time limits